How to order Consumer Action’s publications

Updated: May 2020

How to order Consumer Action’s publications

Note: In compliance with San Francisco's shelter-in-place order, Consumer Action staff are working from home. As such, we will not be able to ship print publications until we can return to our office, projected for June 1, 2020. Despite the delay, we are still accepting orders!

Instructions for non-profit agencies

Non-profit groups and government agencies may order our printed publications in bulk. (Not all Consumer Action publications are available in print.)

Beginning April 1, 2019, we are introducing a new Affiliate membership program, which includes six bulk publication orders at no additional charge. Non-members will be billed $15 per 500 copies. We will send an invoice for you to approve before shipment.

Please be advised that shipments may take up to four weeks. However, a PDF version of our publications is available for immediate download from within the publication page.

For more information, email Consumer Action at [email protected].

Order online

To order printed publications online, visit the publication page and, under the "Order Publication" heading, select the number of copies you would like and click "Add to Cart." When you are finished selecting the publications for your order, click the "Checkout" button that appears in the upper right corner of the page. You will be taken to a page where you can enter your mailing information and complete your order.

If the publication is out of stock, you will not see the "Order Publication" section. If you have any questions or need more instructions, please email us at [email protected] or call us at 415-777-9648.

Fax or mail your order

To order by fax or mail, print out the order form(s) from the list below or from the link in the ordering section of the publication page, then fax your completed order form(s) to 415-777-5267, or mail them to:

Consumer Action
1170 Market Street, Suite 500
San Francisco, CA 94102

Order forms available for non-profit or government agencies

The following order forms are available in PDF format. In order to print a PDF file, you'll need the free Adobe Acrobat Reader.

Money Management and Credit

PDF downloads

Our publications are also available in PDF format for free download. With an Acrobat (PDF) file, a professional-looking brochure can be produced immediately with your office printer. When you browse our publications online, please look under the "Download File" section for the PDF file, and click on the link to download. (In order to print a PDF file, you'll need the free Adobe Acrobat Reader.)